Privacy and Cookie Policy

Privacy and Cookie Policy

Last Updated: March 24, 2018

Creole & Cajun Cuisine is committed to safeguarding your privacy online. We respect our customers and understand that you are concerned about privacy and the use of your personal information. We do not share your email address with any third-party vendors. We provide this explanation about our information practices to show you our commitment to protect your privacy.

This Privacy Policy (the “Policy”) applies to customer information collected and used by Creole & Cajun Cuisine, LLC on this web site, any related subdomains, microsites and the Creole & Cajun Cuisine mobile web site (collectively, the “Site”), over the telephone, through email, through the mail, or through any other method.

Please take a moment to read this Policy which explains the type of information we collect, how that information is used, to whom it is disclosed, and how it is safeguarded. By using the Site, purchasing products over the phone, and shopping, you agree to the terms of this Policy and our use of your information as described in this Policy.

Our Commitment to Privacy

We collect information, including personal information, from you in a variety of ways when you interact with Creole & Cajun Cuisine, by phone, by email, and through our Site. We collect and store the following types of information: your name, home address, email address, precise location information, mobile device identification, site traffic information, credit card number, purchase and order information. Such information may be collected, for instance, when:

• You follow the checkout process and make an online purchase, return or exchange;
• You create a Creole & Cajun Cuisine account for your convenience;
• You sign up to our mailing list;
• You submit a request to our Customer Service;
• You use and navigate our Site;
• You use our mobile website; and
• You participate or use Creole & Cajun Cuisine’s social media pages platforms such as Facebook, Twitter, Pinterest and Instagram.;
• You order products from us on the telephone.

If you no longer wish to receive promotional emails from Creole & Cajun Cuisine, please click the Unsubscribe link located at the bottom of your message.

Cookies & Similar Technologies

Some of our web pages use ‘cookies’, which are small text files that may be placed on your hard disk for record-keeping purposes. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Furthermore, a cookie in no way gives us access to your computer. The use of cookies is an industry standard.

Many major Web sites use cookies to provide useful features for their customers. Most browsers are initially set up to accept cookies. If you’d prefer, you can set yours to refuse cookies.

We use “Google Analytics” to collect information about us of this site. Google Analytics collects information such as how often users visit the site, what pages they visit when they do so and how long they stay on the Site. Google Analytics does not collect your name or other identifying information, only the IP address assigned to you on the date you visited the site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

How We Use Your Information

We use the information we collect to carry-on our core business functions, such as: (i) evaluating your personal interactions with us to enhance your shopping experience; (ii) to improve our marketing and promotional efforts; (iii) to statistically analyze site usage; (iv) to improve our content and product offerings; (v) to customize our site’s content, layout, and services; (vi) to process, purchase, return or exchange transactions; (vii) to communicate with you; and (viii) diagnose problems with our servers, manage, and enhance our Site.

Security

Creole & Cajun Cuisine takes seriously the issue of safeguarding your privacy online.

To ensure safety and confidentiality, we use Secure Socket Layer (SSL) technology, the industry standard for transferring sensitive information over the Internet. Our secure server software encrypts all of your personal information including credit card number, name and address, so that it cannot be read as the information travels over the Internet.

The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet and can only be reassembled and read by the owner of the secured site.

Our SSL encryption and corporate certification are provided by TrustPilot, a trusted provider of SSL services. A TrustPilot certificate lets you know with confidence that the secure server you’re accessing belongs to the company it claims to belong to and that the encrypted information you are sending is going to the correct site.

You play a significant role in protecting your information. After you register on our Site you are responsible for protecting the security of your user name and password. You are responsible for any transaction made using your user name and password.

Although we will take reasonable security precautions regarding your personal information collected from and stored on the Site, because of the open nature of the Internet, we cannot guarantee that any of your personal information stored on our services, or transmitted to or from Creole & Cajun Cuisine, will be free from unauthorized access or disclosure. Accordingly, as set forth in our Terms of Use, we disclaim any liability for any unauthorized access to, disclosure or damage to, interception of, theft, or loss of any data communications and/or person information. By using the Site, you acknowledge that you understand and agree to assume these risks.

Children Under 13

We do not knowingly collect or use personal information from children under 13 without containing verifiable consent from their parents. We have no way of distinguishing the age of individuals who address our website, and so we carry out the same Policy for individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities.

For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.

Changes to Our Policy

The practices and policies contained in this Policy are subject to change and may be modified by Creole & Cajun Cuisine at any time. Any such material changes will be communicated through the Site and will be applied only to information collected on a go-forward basis. For this reason, Creole & Cajun Cuisine encourages you to review this Policy each time you visit the Site. The practices and policies in this Policy replace all previous notices or statements with respect to the same subject matter.

Your Consent

By using our Site, you’re granting express consent to the collection and use of your personally-identifying information in the manner we describe and for normal business communications.

How To Contact Us

To update, correct or delete your personal information, you can contact us at info@creoleandcajun.com or by telephone at 1-337-509-0515.